Effective Date: [07 December 2024] Last Updated: [08 December 2024] KHDOT.com provides an opportunity for users to become delivery partners (Drivers) through our platform. Drivers collaborate with Shop Owners, who manage pages and sell products, to deliver goods to customers' doorsteps or agreed locations. This Privacy Policy and Terms & Conditions outline the responsibilities, rights, and obligations of drivers using our platform.
1. Scope This policy applies to all users who register as drivers on KHDOT.com to deliver products for Shop Owners associated with page profiles. It covers:
Driver Partners: Users assigned or manually selected for delivery services. Shop Owners: Page owners selling products and assigning drivers. Platform Administrators: Owners of KHDOT.com managing the platform, policies, and driver approvals. 2. Driver Registration and Assignments Drivers can join the platform as delivery partners through the following processes:
Approval by Shop Owners: Drivers are manually or automatically assigned by Shop Owners to deliver their products. Platform Verification: All drivers must undergo verification by KHDOT.com administrators. 3. Data Collection and Usage Information We Collect from Drivers Personal Information: Name, address, phone number, email, and identification details for verification. Driver Records: Vehicle details, delivery history, and performance data. Earnings Data: Distance-based or fixed earnings set by Shop Owners and platform administrators. Location Data: GPS tracking for delivery assignments and route optimization. Purpose of Data Collection Order Fulfillment: Enabling drivers to pick up and deliver products efficiently. Earnings Processing: Managing payouts for deliveries. Fraud Prevention: Ensuring compliance with platform policies and identifying suspicious activities. 4. Driver Earnings and Withdrawals Earnings Structure: Drivers earn based on the distance traveled or predefined rates set by Shop Owners and platform administrators. Wallet System: Earnings are credited to the driver’s wallet on KHDOT.com. Withdrawals: Drivers can withdraw funds to their local bank accounts after verification to ensure compliance with the law. 5. Responsibilities of Drivers Drivers must adhere to the following terms:
Prohibited Activities Drivers must not:
Engage in Unlawful Acts: Perform activities that violate laws or regulations. Commit Fraud: Generate fake deliveries or manipulate earnings through unauthorized means. Use Automation Tools: Deploy bots or scripts to simulate delivery activities. Breach Customer Privacy: Share or misuse customer information accessed through deliveries. Conduct During Deliveries Maintain professionalism and ensure timely and accurate deliveries. Coordinate with customers and Shop Owners for seamless handoffs. Address issues promptly and report them to the platform administrators when necessary. 6. Responsibilities of Shop Owners Driver Assignments: Shop Owners can manually or automatically assign drivers based on delivery requirements. Earnings Management: Ensure payment terms for drivers are transparent and align with the agreed-upon rates. Policy Adherence: Comply with platform guidelines and avoid assigning tasks that breach the law. 7. Platform Rights and Protections KHDOT.com reserves the following rights:
Monitoring Activities: Regularly check driver activities for compliance with policies and legal requirements. Fraud Detection: Investigate and take action against fraudulent, invalid, or scam activities. Account Suspension: Suspend or terminate accounts violating terms and conditions. Legal Action: Pursue legal remedies against users or Shop Owners involved in misconduct. 8. Limitations of Liability KHDOT.com is not responsible for:
Driver Misconduct: Actions or behaviors of drivers during deliveries. Shop Owner Errors: Incorrect or misleading instructions from Shop Owners. Delivery Disputes: Conflicts between drivers, Shop Owners, and customers, although we will mediate when possible. 9. Data Security We prioritize the security of driver data through:
Encryption: Safeguarding sensitive information such as personal and payment data. Access Control: Limiting access to driver data to authorized personnel. Fraud Prevention Tools: Using monitoring systems to detect suspicious activities. 10. Compliance and Legal Obligations Drivers must:
Comply with all local, state, and federal laws related to delivery operations. Avoid activities that conflict with government policies or regulations. Operate vehicles safely and responsibly while adhering to traffic laws. 11. Penalties for Violations Drivers found violating this policy may face:
Account Termination: Permanent suspension from the platform. Earnings Forfeiture: Confiscation of earnings gained through fraudulent means. Legal Action: Enforcement of penalties through legal proceedings, where necessary. 12. Changes to This Policy KHDOT.com may update this Privacy Policy and Terms & Conditions periodically. Changes will be posted on our platform, and drivers are encouraged to review the updates regularly.
13. Contact Us For questions or concerns about this policy, please contact us: https://khdot.com/contact-us
