Effective Date: [01 December 2024] Last Updated: [08 December 2024] At KHDOT.com, we are committed to protecting the privacy of our users, including those who participate in tipping or gifting content creators. This Privacy Policy explains how we collect, use, and safeguard personal information related to sending tips or gifts on our platform.
1. Data Collection When you participate in tipping or gifting activities, we may collect the following information: * Personal Information: Name, email address, and profile information. * Payment Details: Information required to process transactions, such as billing addresses or payment methods. * Recipient Information: Profile details of the content creator receiving the tip or gift. * Transaction Data: The value, type, and timing of tips or gifts sent. * Messages and Preferences: Personalized messages or other options you include with the tip or gift.
2. Use of Collected Data The data collected is used for the following purposes: * To process and complete transactions for tips or gifts. * To notify the recipient of the tip or gift. * To provide receipts and transaction confirmations to the sender. * To maintain accurate records of tipping and gifting activities. * To ensure compliance with legal and regulatory requirements. * To enhance and personalize user experiences on our platform.
3. Sharing of Data We do not sell your personal data. We may share limited information under the following conditions: * Service Providers: Payment processors, fraud prevention services, and other third-party vendors that assist in secure transaction completion. * Legal Compliance: When required to comply with applicable laws, court orders, or other legal processes. * Platform Security: To investigate fraud or abuse and ensure the integrity of the tipping or gifting system.
4. Data Security We use industry-standard practices to safeguard user data, including: * Secure encryption of sensitive information during transactions. * Limited access to payment and transaction data. * Regular monitoring for suspicious activity.
5. User Rights As a user, you have the following rights: * Access and Updates: Review and update your profile and payment details. * Data Deletion: Request deletion of your personal information, except as required by law. * Marketing Preferences: Opt-out of promotional communications related to tipping or gifting features.
6. Refund Policy for Tips and Gifts Tips and gifts sent to content creators are voluntary and non-refundable. For disputes related to unauthorized transactions or errors, please contact us for assistance.
7. Cookies and Tracking We may use cookies to enhance your experience, such as remembering preferences for tipping or gifting. You can manage these preferences in your browser settings.
8. Updates to This Policy This policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify users of significant updates via email or platform announcements.
9. Contact Information For questions or concerns about this policy, please Contact Us
