Memberships

Effective Date: [07 December 2024] Last Updated: [08 December 2024]

At KHDOT.com, we respect your privacy and are committed to protecting the personal information you provide when subscribing to our membership packages. This Privacy Policy explains how we collect, use, and safeguard your personal data when you subscribe to one of our four membership packages: C2C, B2C, B2B, and VIP B2B.

1. Data Collection
When you subscribe to a membership package, we collect the following types of information:

Personal Information:
Name (Full name)
Email Address
Phone Number
Mailing Address (if applicable)
Billing Information (credit/debit card details, billing address)
Membership Package Information:
Membership Package Type (C2C, B2C, B2B, VIP B2B)
Subscription Duration (monthly, annually, etc.)
Usage Data:
Account Activity: Information about how you interact with your membership (e.g., services accessed, membership benefits used).
Device Information: IP address, browser type, device information, and other analytics related to your usage of KHDOT.com.
2. Purpose of Data Use
We use the information we collect for the following purposes:

Account Management: To create and manage your membership account, including tracking subscription duration and access to specific membership benefits.
Subscription Processing: To process payments and manage billing for your membership subscription.
Personalized Service: To provide tailored features, content, and services based on your membership package (C2C, B2C, B2B, VIP B2B).
Customer Support: To respond to inquiries, resolve issues, and assist with any membership-related concerns.
Notifications: To send you important updates related to your membership package, including renewals, new features, or changes to services.
Marketing: To send promotional offers, newsletters, or other communications related to our platform (you can opt-out at any time).
3. Data Sharing
We do not sell your personal data. However, we may share your information under the following circumstances:

Service Providers: We may share your data with third-party vendors and payment processors who assist in managing subscriptions, billing, and providing platform services.
Legal Requirements: We may disclose your personal information if required to do so by law, such as to comply with a subpoena, legal process, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your personal information, including encryption of sensitive data during transmission and secure storage of data on our servers. However, please note that no method of data transmission or storage is 100% secure. We strive to implement strong security measures, but we cannot guarantee absolute protection.

5. User Rights
As a user, you have the following rights regarding your personal data:

Access and Correction: You can request access to and correct any inaccuracies in the personal information we hold about you.
Data Deletion: You may request the deletion of your personal data, subject to certain legal or contractual obligations.
Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our platform, provide personalized features, and analyze website traffic. You can manage your cookie preferences through your browser settings. By using our website, you consent to our use of cookies as described in this policy.

7. Children’s Privacy
KHDOT.com is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal data, we will take steps to delete such information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, the revised policy will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
https://khdot.com/contact-us